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WHEN
TO SAY NO TO A FRANCHISE
by Win Robinson

Franchising can and
should provide an enjoyable and profitable journey
for both franchisees and franchisors, alike. Unfortunately,
this is not always the case. Accordingly, we have
compiled the following check list for prospective
franchisees to consider when evaluating a franchise
opportunity.
When to say no:
- When [for New Zealand franchisors] it is
not a member of the Franchise Association of
New Zealand
- If the franchisor is willing to change the
franchise agreement just to make the franchise
sale. (Preferably, agreements should be the
same for all franchisees)
- When your independent enquires of existing
franchisees reveal discontent between franchisees
and franchisor
- When there is no comprehensive operations
manual or set of manuals either in hard copy
or intranet form
- When the disclosure document does not give
you a full and detailed background of the franchsior
and the franchise system, its financial accounts,
its operating trends over the years, its directors
and senior officers and a plain English precis
of the franchise agreement's main points
- When you don't feel comfortable that you
could work happily with the franchisor
- When there is no procedure by the franchisor
to ensure that you have the right qualifications
and attributes to qualify to become a franchisee
of the franchise system
- When prior to purchase you realise that after
purchasing the franchise you do not have sufficient
money or borrowing power to supply the working
capital to operate the franchise comfortably
- When your wife, husband or partner are not
totally happy for you to purchase the franchise
- When you are not allowed to visit a franchisee
to get an idea of how the business operates
and what that franchisee thinks of the system,
the business and the support of the franchisor
- When the franchisor cannot satisfy you that
they have taken proper steps to fully prepare
the business for franchising in a sound and
professional manor
- When there have been unsuccessful franchisees
in the business and you cannot obtain a satisfactory
explanation of why they failed
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